Official Privacy Document

Mulia88 Privacy Policy – Personal Data Protection for Malaysian Users

Mulia88 treats your privacy as a non-negotiable priority. This document transparently explains how we collect, use, store, and protect the personal data of all members on our platform.

Last Updated: January 2026 English (en-MY) PDPA Malaysia Compliant

Data Protection Standards

Data Encryption
98%
Access Control
95%
PDPA Compliance
100%
24/7 Monitoring
24/7

Mulia88's 6 Data Protection Principles

256-bit SSL Encryption

All data transmitted between your device and Mulia88's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions. Your information cannot be intercepted by third parties.

No Sale of Data to Third Parties

Mulia88 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you — we are merely its custodian.

Full PDPA Malaysia Compliance

Mulia88's Privacy Policy is designed to be fully compliant with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We take these legal obligations seriously and ensure that all our data handling practices remain within the bounds permitted by law.

Minimum Data Collection

Mulia88 collects only the data genuinely necessary for platform operations — nothing more, nothing less. We do not collect sensitive information irrelevant to the use of our services, such as biometric data or medical information.

Right to Access and Amendment

As a Mulia88 member, you have the right to access, review, amend, and in certain cases request the deletion of your personal data. These requests can be made at any time through our 24/7 customer support.

Secure & Protected Servers

Mulia88 members' personal data is stored on servers equipped with multi-layered firewall protection, strict access controls, and 24-hour security monitoring. Only authorized personnel are permitted to access member data.


Introduction & Scope of Privacy Policy

This Privacy Policy ("Policy") is published by Mulia88 and applies to all users who access or use the Mulia88 platform, including the website, mobile applications, and all services provided. This Policy outlines our commitment to protecting your personal data and explains the rights you hold regarding the personal information we maintain.

Mulia88 understands that your trust is the foundation of our relationship. When you register as a member or use any Mulia88 service, you are entrusting us with your personal information. We do not take that trust lightly — every decision relating to data handling is made with your security and privacy as a valued Malaysian member at the forefront.

This policy is written in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using the Mulia88 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please contact us before continuing to use the platform.

Mulia88 is fully compliant with the Personal Data Protection Act 2010 (PDPA) of Malaysia. All our data handling practices fall within the limits permitted under current Malaysian law.

Types of Information We Collect

Mulia88 follows a data minimisation principle — we only collect information that is strictly necessary to provide you with the best experience. The following are the categories of data we may collect:

2.1 Account Registration Information

  • Full name (must match your official Malaysian document — MyKad or passport)
  • An active Malaysian mobile number
  • A valid email address
  • Date of birth (for age verification — 18 and above)
  • Encrypted passwords (we do not store passwords in plain text)

2.2 Identity Verification Information

  • A copy of your MyKad or Malaysian passport (collected only when required for withdrawal verification or specific cases)
  • Selfie with identification document (for liveness check verification)
  • Proof of address (Malaysian utility bill or bank statement — only when required)

2.3 Financial Transaction Information

  • Deposit records via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX
  • Withdrawal history and recipient account numbers
  • Transaction amount, date, and time in MYR (Malaysian Ringgit)
  • Transaction status and payment reference codes

2.4 Technical & Usage Information

  • Your device's IP address when accessing the platform
  • Device type, operating system, and browser version
  • City-level geolocation data (not precise GPS)
  • In-platform activity logs, including games played and bets placed
  • Session data including login times, session duration, and pages visited
Data CategoryPurpose of CollectionLegal Basis
Registration informationCreating and managing member accountsContract fulfillment
Identity verificationAML/KYC complianceLegal obligation
Transaction recordsDeposit & withdrawal processingContract fulfillment
Technical dataAccount security and fraud detectionLegitimate interests
Gaming historyCustomer support and internal auditsLegitimate interests

How We Use Your Data

Every piece of data we collect is used for a specific and legitimate purpose. Mulia88 will not use your data for any purpose not stated in this policy without first obtaining your additional consent.

  • Account management: Securely creating, verifying, and managing your Mulia88 member account
  • Payment processing: Processing deposits via DuitNow, Touch 'n Go, GrabPay, and other Malaysian payment methods, as well as managing withdrawals in MYR
  • Fraud prevention: Detecting and preventing suspicious activity, identity fraud, and platform abuse
  • Customer support: Providing technical assistance and responding to member inquiries effectively
  • Legal compliance: Fulfilling reporting obligations to the relevant authorities in accordance with Malaysian law
  • Service improvement: Analysing usage patterns in aggregate (not individually) to improve the platform experience
  • Important communications: Sending account notifications, transaction updates, changes to terms, and security-related information
  • Responsible gaming: Detecting problematic gaming patterns to offer assistance through our Responsible Gaming programme

Important Note: Mulia88 does not use your personal data to make automated decisions that materially affect you without human involvement. All significant decisions relating to your account are subject to review by our staff.

Data Sharing & Disclosure

Mulia88 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, in certain limited circumstances, your data may be shared with the following parties:

4.1 Authorised Service Providers

Mulia88 works with a select group of accredited third-party service providers for platform operations, including Malaysian local payment processors (for DuitNow, Touch 'n Go, GrabPay, FPX, and others), identity verification service providers, and secure cloud server infrastructure. All providers are bound by strict confidentiality agreements.

4.2 Legal Requirements

Mulia88 may disclose your personal data to Malaysian authorities where required by law, court order, or official investigation. This includes obligations under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLATFA).

4.3 Security Operations

In cases of suspected fraud or cybercrime, Mulia88 reserves the right to share relevant information with Malaysian law enforcement authorities for the purposes of investigation and prosecution. This is in the interest of the safety of all members on our platform.

Should data need to be transferred outside Malaysia for technical reasons, Mulia88 ensures such transfers are carried out with protections equivalent to or exceeding Malaysia's PDPA standards, and only to countries with adequate data protection laws.

Data Security Measures

Mulia88 continually invests in security infrastructure to ensure members' personal data is protected against unauthorized access, loss, alteration, or disclosure. Our key security measures include:

  • Data in transit encryption: SSL/TLS 256-bit encryption for all data transmitted between your device and our servers
  • Data at rest encryption: Sensitive data is stored in encrypted form on our servers
  • Two-factor authentication (2FA): Available as an additional layer of protection for member accounts
  • Role-based access control: Staff may only access data required for their specific role
  • 24/7 security monitoring: An automated intrusion detection system that monitors for suspicious activity around the clock
  • Regular security audits: Penetration testing by independent security firms is conducted on a regular basis
  • Patch management: All systems are consistently updated with the latest security patches

Shared Responsibility: While Mulia88 implements the highest security measures, account security is also your responsibility. Please use a strong password, enable 2FA, and never share your login credentials with anyone — including Mulia88 staff.

Data Retention Period

Mulia88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Our data retention guidelines are as follows:

  • Active account information: For the full duration of the active account plus 5 years after account closure (in accordance with AMLATFA obligations)
  • Financial transaction records: Minimum 6 years from the transaction date (in accordance with Malaysian accounting laws)
  • Technical log data: 90 days from the date of recording (unless related to an active investigation)
  • Customer support records: 3 years from the date of last interaction
  • Identity verification documents: For the duration of the active account period plus 5 years

Once the retention period has expired, data will be securely deleted using methods that ensure it cannot be recovered. Mulia88 conducts regular reviews of held data and removes anything that is no longer required.

Your Rights as a Data Subject

Under Malaysia's PDPA and Mulia88's privacy policy, you have the following rights regarding your personal data. Mulia88 is committed to ensuring you can exercise these rights with ease and without unnecessary barriers:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this within 21 days of your request.

Right to Amendment

If your personal data is inaccurate or out of date, you have the right to request that we update it. Updates can be made directly through your account settings or via customer support.

Right to Withdraw Consent

You may withdraw your consent for the use of your data for specific purposes (such as marketing communications) at any time, without affecting your account.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data. This is subject to any applicable legal data retention obligations.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service, to the extent technically feasible.

Right to Complaint

If you are dissatisfied with how Mulia88 handles your data, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner.

To exercise any of the above rights, please contact the Mulia88 privacy team at support@mulia88.click. We aim to process all rights-related requests within 21 business days.

Cookies, Tracking & Similar Technologies

Mulia88 uses cookies and similar tracking technologies to ensure the platform functions correctly, enhance the user experience, and help us understand how the platform is used. The following are the types of cookies we use:

You can manage your cookie settings through your web browser. However, disabling mandatory cookies may affect the functionality of the Mulia88 platform. For more information on managing cookies, refer to your web browser's help documentation.

Children's Data Protection

Mulia88 takes child protection seriously and does not knowingly collect personal data from individuals under the age of 18. The Mulia88 platform is strictly for adult users, and we conduct age verification during the registration process.

Should Mulia88 discover that we have inadvertently collected data from individuals under the age of 18, that data will be deleted immediately and the associated account will be terminated. If you believe your child has registered a Mulia88 account, please contact us immediately at support@mulia88.click.

Parental Responsibility: We encourage parents and guardians to monitor their children's online activities and make use of parental control tools available on devices and web browsers to prevent access to gambling sites.

Privacy Policy Amendments

Mulia88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or platform improvements. Members will be notified of any material amendments via an in-platform notice or email at least 14 days before the changes take effect.

The "Last Updated" date at the top of this page indicates when the most recent amendment was made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Continued use of the Mulia88 platform following any amendments constitutes acceptance of the revised policy.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by Mulia88, please contact us through the following channels:

  • Privacy Email: support@mulia88.click (please state "Privacy Inquiry" in the email subject line)
  • Live Chat: Available 24/7 within the Mulia88 platform in Bahasa Malaysia
  • Response time: We aim to respond to all privacy inquiries within 3 business days

Mulia88 designates specially trained staff to handle privacy-related enquiries and requests. All privacy communications are handled with complete confidentiality.


Your Data Is Safe at Mulia88 — Start Your Best Experience Now

Knowing how Mulia88 protects your personal data means you can play with complete confidence. Register today and enjoy a Welcome Bonus of up to RM 888, backed by best-in-class privacy protection.

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This platform is for individuals aged 18 and above only. Please read the Terms & Conditions and Responsible Gaming us.

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